Privacy Policy

1. Information We Collect

For Job Seekers:

• Name and contact information (email, phone)
• Location/city within the 209 area code
• Resume and cover letter
• LinkedIn profile (optional)
• Responses to employer screening questions
• Job application history and preferences
• Career goals and salary expectations (if provided via talent pool)
• Skills, certifications, and work experience extracted from your resume using AI
• Work preferences (schedule, shifts, transportation, etc. if provided)

For Employers:

• Company name, email, and contact information
• Company profile and description
• Payment information (processed securely through Stripe)
• Job postings and screening questions
• User account credentials (managed by Clerk)

Automatically Collected:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referral source

2. How We Use Your Information

• To facilitate job applications and connect employers with candidates
• To build searchable candidate profiles for our talent marketplace
• To use AI to extract skills, experience, and qualifications from resumes
• To match candidates with relevant job opportunities based on their profiles
• To notify you about jobs that match your skills and preferences
• To process payments for job postings
• To send application confirmations and updates
• To improve our platform and user experience
• To prevent fraud and ensure platform security
• To provide AI-powered job matching recommendations
• To comply with legal obligations

3. Information Sharing

We do not sell your personal information. We share information only in these circumstances:

• With Employers: When you apply for a job, we share your application materials with that employer
• Talent Marketplace: When you apply to any job on 209.works or join our talent pool, we create a candidate profile from your information (including resume, skills, experience, and preferences). Employers who purchase talent access can search and view these profiles to match candidates with open positions. Your profile may be visible to multiple employers, not just the ones you directly applied to. This helps us proactively connect you with relevant opportunities.
• Service Providers: We use third-party services including:
  • Clerk (authentication)
  • Stripe (payment processing)
  • Neon (database hosting)
  • Vercel (hosting and file storage)
  • OpenAI (AI features for resume parsing and skill extraction)
• Legal Requirements: When required by law or to protect our rights

Important: By applying to jobs or joining our talent pool, you consent to your profile being searchable by verified employers on our platform. You can request to be removed from the talent pool at any time by contacting us.

4. Data Storage and Security

Your data is stored securely using industry-standard practices:

• Encrypted database connections (SSL/TLS)
• Secure file storage with Vercel Blob
• Payment information handled exclusively by Stripe (PCI-DSS compliant)
• Regular security audits and updates
• Data stored in secure data centers in the United States

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Export your data
• Withdraw consent at any time

To exercise these rights, contact us at privacy@209.works

6. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze site usage (via Vercel Analytics)
• Improve platform performance

You can control cookies through your browser settings, but this may affect site functionality.

7. Data Retention

We retain your information for as long as necessary to provide our services:

• Applications: Retained for 2 years or until you request deletion
• Job Postings: Archived after 90 days, deleted after 2 years
• Employer Accounts: Retained while account is active, plus 1 year
• Payment Records: Retained for 7 years for tax/legal purposes

8. Children's Privacy

Our platform is not intended for users under 16 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

9. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of sale (we do not sell personal information)
• Right to deletion
• Right to non-discrimination for exercising CCPA rights

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending an email. Your continued use of 209.works after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

• Email: privacy@209.works
• General inquiries: jobs@209.works